Among the flagship offerings of are these facilitated classroom programs which are generic in nature but can be modified for specific audiences. Some of these are listed below and are indicative of the range of personal effectiveness programs with which we work.
Understanding and promoting good interpersonal relations
Recognizing your own attitude to interpersonal relations, using yours and other people’s strengths to build relationships
Learning the art of Cooperative Communication
Face to Face communications, barriers, body language, interpersonal communication, listening skills, fact vs hearsay, cooperative communications
Applying Conflict Management Styles to everyday life
What causes conflict, how we contribute to conflict, understanding and using one’s conflict handling styles
Discovering leadership at the workplace
leadership styles, situational leadership, leadership in the workplace. One’s own leadership style, limitations, challenges and remedies.
Become a better teamworker
Nature of teams, one’s own team roles, team work basics. Goals and processes, synergy, conflict in teams – cooperation and collaboration
Make your own team
understanding teams, building a team, strength analysis, structuring tasks, leading a team, leadership roles, vision sharing, team maintenance, communication, interdependence.
Leading your team to success
Leadership roles and qualities, working with others, knowing your team – roles and strategies for building the team, roles of team leader – encouragement, team culture.
As an extension to the Personal Effectiveness programs offers a suite of ready-to-run programs that focus on core skills required by most employees at the workplace.
Focus on the Customer
what is customer focus, levels of satisfaction, recognizing customer needs, complaints to compliments, ensure customer delight
The Problem Solving Toolbox
Five step formula and tools for problem management, making choices – individual and group,
The Decision Making Toolbox
taking the decision, communication decisions, implementation and monitoring. Decision making styles.
Business Writing Basics
nature of communication & need for writing, styles of writing, memos, faxes, reports, reading to understand, newspapers and magazines, basic sentence construction – complaints, suggestions, apologies/explanations
High Quality Business Writing
letters, faxes, memos, emails – etiquette and usage, online chat, reports, project plans, proposals, agenda, minutes, non verbal print signals
High Quality Presentations
Importance of different kinds of presentations at the workplace, building confidence & dealing with fears, preparing for presentation, structuring presentations, analysing the audience, creating powerful presentations, delivery techniques and skills, audio visual aids, handling questions and feedback, developing one’s style